Red E, LLC currently has an immediate opening for a Customer Experience Specialist in Fargo, ND.

In this role, you will have the chance to work with a team of talented engineers and business professionals who are focused on meeting the needs of customers by providing High Quality Products and Services with Integrity, Timeliness, and Diligence solving a wide variety of engineering and equipment challenges in a product development, manufacturing, and sales environment. We offer an opportunity to grow in your career and expertise as you work in a collaborative team environment, help stream line our internal processes, grow the business, and learn and develop new skills through a variety of tasks and projects.

We are looking for a motivated and energetic individual to enter a client-facing role that while working with a dynamic team. Under the guidance of our team, you will focus on managing inbound and outbound calls/messages in a timely manner, identifying customers’ needs, helping resolve problems, and engaging customers by going the extra mile. Other tasks include administrative tasks and helping assist the marketing team. The ideal candidate will be enthusiastic, passionate, and proactive. This position will be approximately 42 hours per week.

Customer Experience Specialist Primary Responsibilities:

• Manage all incoming orders by phone, email, and walk-in customers in a timely manner.
• Create and enter customer quotes, invoices and estimates accurately
• Maintain customer relationships with order follow up inquiries
• Disseminate qualified prospects to the sales team and enter them into CRM
• Exchange defective or incorrectly ordered parts
• Take cash, check, or credit card for purchase
• Read catalogs and search online to gain understanding of parts on the market
• Use knowledge of machines and equipment to discuss the use and features of parts with customers
• Ensure all necessary parts are stocked and ready for purchase
• Take inventory of stock and advise for replenishment when needed

Customer Experience Specialist Secondary Responsibilities:

• Stocking and pulling parts orders
• Assisting with product installs at customer job sites
• Assistance at farm shows and customer field visits
• Provide backup support to other departments as needed.

Customer Experience Specialist Qualifications:

• High School Graduate
• 1+ years of Customer Service experience; Ag experience preferred
• Ability to build strong, influential relationships, maintain confidentiality, and exhibit professional composure
• Exceptional attention to detail, strong organizational skills, and effective time management skills
• Effective oral and written communication skills and excellent interpersonal skills
• Ability to effectively communicate information about the company in a positive manner to prospective clients
• Ability to work independently and cooperatively as part of a team to achieve shared goals
• Proficiency with technology including e-mail, internet, and Office applications
• Experience with using a CRM system (Insightly, SalesForce, etc.) preferred
• Ability to quickly adapt to change and work with diverse customers
• Farming or Mechanical background and/or experience in farming industry is a plus

Applicants must be legally authorized to work in the United States.

Compensation:

• $16-20/hour depending on experience

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Red E, LLC (Red Engineering) currently has an immediate opening for a Videographer in Fargo, ND.

We are looking for an energetic and motivated team member to be responsible for assembling recorded film and video footage, applying artistic editing techniques, and creating finished, broadcast-worthy projects that accurately reflect the vision of the company and it's efforts. Preferred applicants are hard-working, focused, and have outstanding story-casting abilities.

Videographer Responsibilities:

• Compose creative and engaging stories that include photography/video for various internal and external communications vehicles
• Trim footage segments and put together the sequence of the film along with inputting music, dialogues, graphics and effects
• Plan the shoot with the creative team and the client, and ensure that equipment for a shoot is present and working
• Ensure continuity, logical sequencing and smooth running video
• Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency
• Conduct meetings with sales and marketing team to strategize media needs and video opportunities
• Plan and capture product pictures for website

Videographer Minimum Requirements:

• Associates or Bachelor’s degree in Film Studies, Cinematography or related field
• Proficiency with editing software such as Adobe Suite - specifically Premiere & Lightroom
• Detailed knowledge and expertise around all social platforms
• Exceptional writing skills for scripts, strategies and tactics
• Proficiency in MS Office applications, including Word, Excel, PowerPoint and Outlook
• Excellent interpersonal skills and communication
• Skilled at collaborating within and outside of departments
• Ability to travel as needed and record outdoors
• Proficiency and knowledge working with camera equipment
• Ability to produce content assets quickly, flexibly adjust to changes in priority and find creative ways to repurpose existing content for new uses
• Ability to translate ideas into complete projects
• Ability to work independently, set priorities and handle multiple tasks with concentration, speed and accuracy to meet multiple deadlines and shifting requirements to produce desired amount of high-quality material with meticulous attention to detail
• Strong work ethic and able to work at a fast pace, while maintaining high accurate and quick turnaround time on assigned projects

Videographer Preferred Requirements:

• Portfolio as video editor and creative director
• Familiarity with special effects, 3D and compositing
• Experience in the ag industry or farming background
• 2+ years work related experience with video editing or digital media content productions

Videographer Criteria/Conditions:

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
• Must be able to work in a potentially stressful environment
• Location requires mobility in an office environment
• Occasionally work will be performed in a shed, outdoors or warehouse setting, which may include exposure to extremes in temperature and humidity, moving loading and unloading machines/vehicles
• Must be able to frequently sit, stand and walk
• Must be able to frequently lift and carry up to thirty (30) pounds
• Red E, LLC promotes a drug/alcohol free work environment through the use of on-going random drug testing as per applicable State Laws

Compensation:

• $15-$24/hour depending on experience
• Salary potential for 401k match, health benefit monthly reimbursement, PTO and paid holidays

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Adobe Premiere: 1 year (Preferred)
• Filming: 1 year (Preferred)

Hours per week:

• 20-29
• 30-39

Red E, LLC currently has an immediate opening for a Service Tech/Mechanic in Fargo, ND.

We are looking for energetic and motivated team members with a strong drive and high level of tenacity to work with a team of other mechanics in the rebuilding and repair air seeding farm equipment for the next 4 to 12 weeks with the potential to transition into a continuing part time or full time role. We offer an opportunity to grow in your career and expertise as you work in a collaborative team environment, solve complex and interesting problems, and learn and develop new skills through a variety of rebuild projects. This role will be responsible for a wide variety of job functions and will require flexibility and ability to do a diverse amount of mechanical and shop tasks.

Service Tech/Mechanic Responsibilities:

• Dis-assemble and Re-assemble air seeding equipment to repair, test operation, and make adjustments as necessary.
• Repair or replace defective parts using hand and power tools, cutting tools, etc.
• Drive pickups to haul tools and parts for on-site repair of equipment.
• Ensuring cleanliness, tidiness, and safety of work environment.
• Ability to use reason to solve problems as they arise.
• Determine correct hand tools, power tools, and processes to best complete mechanical tasks.

Service Tech/Mechanic Qualifications:

• Experience and technical knowledge of equipment.
• Working knowledge of mechanical systems.
• Experience using hand and power tools.
• Ability to flourish with minimal guidance, be proactive, work hard, and handle uncertainty.
• Attention to detail and Excellent hand-eye coordination.
• Skilled with mechanics and have a tenacity to overcome challenges to get the job done.
• Physically strong, agile and dexterous, ability to lift at least 40 lbs.
• Reliable attendance and punctuality
• Farming background and/or experience in farming industry a plus.
• Ability to travel

Compensation:

• $25-$40/hour depending on experience

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Mechanical knowledge: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Red E, LLC currently has an immediate opening for a Warehouse Associate in Fargo, ND.

We are looking for an energetic and motivated team member to be responsible for a wide variety of job functions with responsibilities stretching into the receiving and dispatching inventory to and from our warehouse, managing/maintaining of the shipping/receiving area, assisting with assembly and fabrication of products, general shop maintenance, and performing on-site repairs at customer farm sites. To ensure success you need the ability to follow instructions and operate in an orderly manner. Preferred applicants are hard-working, focused, have outstanding problem-solving skills, and be tenacious.

Warehouse Associate Responsibilities:

• Process, package and ship orders accurately
• Organize stocks and maintain inventory
• Inspect products for defects and damages
• Examine ingoing and outgoing shipments
• Organize warehouse space
• Receive, unload and place incoming inventory items appropriately
• Check, verify and fill customer invoices
• Abide by all company safety and hygiene regulations
• Contribute ideas on ways to improve or optimize warehousing procedures
• Material handling, forklift and truck/trailer operation
• Ensuring cleanliness, tidiness and safety of work environment.
• Assembly and light fabrication
• Ability to use reason to solve problems as they arise.
• Determine correct hand tools, power tools, and processes to best complete mechanical tasks.
• Collaborate with Engineering, Manufacturing, and Sales teams.

Warehouse Associate Secondary Responsibilities:

• Assisting with product installs at customer job sites
• Dis-assemble and Re-assemble air seeding equipment
• Repair or replace defective parts using hand and power tools, cutting equipment, etc.
• Drive vehicles to haul tools and parts for on-site repair of equipment.
• Fabricate new metal parts using drill presses and other machine tools.

Warehouse Associate Qualifications:

• High School Diploma and minimum 2 years related experience.
• Valid driver's license, clean record, and ability to operate equipment such as forklifts, etc.
• Understanding of mechanical, hydraulic, and electrical systems.
• Experience using hand and power tools, machines and welders for light fabrication and repair.
• Ability to read and interpret technical engineering documents and drawings.
• Good written and verbal communication skills required.
• Ability to work independently with little supervision.
• Comfortable using a computer for various tasks.
• Ability to flourish with minimal guidance, be proactive, work hard, and handle uncertainty.
• Warehousing and inventorying of parts coming in as well as pulling and fulfilling customer orders.
• Attention to detail and Excellent hand-eye coordination.
• Skilled with mechanics and have a tenacity to overcome challenges to get the job done.
• Physically strong, agile and dexterous, ability to lift at least 50 lbs.
• Good moral character.
• Positive work history and ability to maintain solid attendance.
• Farming background and/or experience in farming industry a plus.
• Ability to travel up to 20% of the time.

Compensation:

• $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Red E, LLC currently has immediate openings for multiple Engineering Interns.

In this role, you will have the chance to contribute to and learn from a team of talented engineers and business professionals who are focused on meeting the needs of customers by providing High Quality Products and Services with Integrity, Timeliness, and Diligence, solving a wide variety of engineering challenges in a product development or manufacturing environment. We offer an opportunity to grow in your career and expertise as you work in a collaborative team environment, solve complex and interesting problems, and learn and develop new skills through a variety of engineering projects. This role will be responsible for a wide variety of job functions and will require flexibility and ability to do a diverse amount of tasks both in the office and shop environments.

Engineering Intern Responsibilities:

• Create 3D models and engineering drawings of parts and assemblies
• Create design documentation and product manuals
• Perform reverse engineering
• Document and communicate project information
• Use good problem solving skills even when something isn't clearly defined or known
• Collaborate with Engineering, Manufacturing, and Sales team
• Effectively communicate with suppliers, customers, and team members

Engineering Intern additional possibilities:

• Shipping and receiving of parts
• Material handling, forklift and truck/trailer operation
• Assisting with product installs at customer job sites
• Assembly and light fabrication
• Assistance with part deliveries and customer field visits

Engineering Intern Qualifications:

• Pursuing a Bachelor’s degree in an Engineering related field
• Teachable
• Ability to research and develop new product ideas and innovations
• Basic knowledge of 3D CAD software (SolidWorks, PTC Creo, or similar)
• Able to effectively work in a team and with diverse customers to meet their project needs
• Strong problem solving and communication skills
• Good knowledge of metal fabrication processes
• Ability to construct prototypes and fabricate new and existing products a plus
• Ability to plan, schedule, coordinate and problem solve effectively
• Ability to work independently/self-directed and as a member of a team
• Strong work ethic, integrity, and initiative
• Mechanical, Construction, or Farm industry experience/background
• Attention to detail, strong organizational skills, and effective time management skills

Pay:

• $13.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday